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Click & Collect. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. I'm at the stage where I need to plug the -. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. 2. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. I have only got one rectangular shaped white socket (Shown as below) but it seems old and not having any port for the round cable. Hi there @aw2387743, thanks for reaching out to us and a warm welcome to the Virgin Media forums. Could a VM engineer be boo. 4. Call the pre-installation and delivery team on 0800 052 1734, explain the problems you have had and request a tech visit to fit a proper wall box for you and check out the VM wiring and signal in your home. in Email 10 hours ago; Hi, need to replace my virgin media hub and it's always dropping connection via WiFi in Networking and. Connect the Hub’s power cable with the blue tab. Should I cancel and request an engineer to install. Choose the best spot for your wifi hub. Call the Pre-installation and delivery team on 0800 052 1734. . These are the parts I could find, they were screwed into the end on the coaxial cable. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. Connect the Hub’s power cable with the blue tab. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Some of the cables hanging out the wall were cut off after the house improvements. Internet. Get the Hub ready by connecting the wires. I don't have virgin media wall socket in QuickStart, set up and connections 6 hours ago; Migrating @ntlworld. After trying a few of them, the male (satellite?) sockets fit with the router cables but aren’t helpful aside from that. Networking and WiFi. See where this Helpful Answer was postedI've just moved into a property and I'm trying to set up my Virgin Fibre broadband and TV package. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. I'm a Very Insightful Person, I'm here to share knowledge, I don't. Up to speed. Follow these steps to install your virgin Media Broadband, TV and Phone service. Hi team . Unscrew the connector from the wall box. I don't longer work there. 1 ACCEPTED SOLUTION. So yes, following many takeovers, this is now your Virgin Media connection. Sign in . Not had any success calling. Choose the best spot for your wifi hub. Browse Virgin Media Virgin Media Community. But I have no Virgin Media Wall socket in my - 5405516. Get virgin engineer to move the wall socket. Hi Graham. I’ve just received my quick start package. I would suggest the cable is just going down behind the skirting board, someone has very neatly hidden it away - follow the skirting board, and see where it's going to - at the worst, you should be able to see where it's been cut off (if it has). Plug into the Hub. No virgin wall socket in my house. TV. Browse. Occasionally only a very short stub of wire is left behind often hidden. My previous sky microfilter attached here. Virgin Mobile. Push the white isolator cable, with the black band, into the slot in the splitter marked ‘Wall’. Or call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Virgin. The other is marked TV, & this is used for TV & Broadband. I can only find the TV socket. Next, connect the power cable with the blue tab. Home Phone. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHow and where do i book a technician for broadband in QuickStart, set up and connections yesterday; Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections yesterday; No vm wall socket in QuickStart, set up and connections yesterday; Can't find wall socket in QuickStart, set up and connections yesterdayHi there @harpreetsingh21. 0 Kudos. Turn on and start the Box. Screwless Faceplate. Forum; Apps. Hi, Same problem here. The cable can be a loose wire as well as a socket, external cables may give a clue as to the location. However the wall socket doesn’t have the correct connection for the cable with the hub. I am so sorry to hear that you seem to be missing a wall socket in the home. on ‎20-08-2022 22:47. Virgin Media uses a unique cable network that requires a specific type of. The first thing is to start making alternative arrangements for your internet connectivity. At least 30Mbps download speeds in every room or £100 one-off credit. Step 2 Plug the cables into the Hub Screw the white cable with the black tab firmly in the Hub. The cable on the right looks like is for a Freeview TV antenna. Second, you'll likely need a manned installation for your VM services. I need a wall socket on ‎02-08-2022 17:40. Damaged Wall socket. Virgin Media Community: Broadband: QuickStart, set up and connections: Need Virgin Wall Socket - require "written confirm. Sign in . Thank you for the tel no. At the moment you have a Sky modem that is serviced by an RJ11 socket, which provides your Broadband from phone line. virgin media internal wall box. Don’t plug the power cable into a wall socket just yet. Sometimes there is no wall box, just a trailing cable. I have just recieved my virgin media wifi and TV box for home installation but dont have the correct wall. The cables won’t attach to the wall socket which looks mangled. Volt. All the wall sockets I can see are for BT. Networking and WiFi. Being connected to the internet is one of the most important modern essentials in 20. We're here to help. Hi I’ve order virgin for the quick set up as it game me that option but I have been looking online and I don’t have the virgin socket I’m just wondering if I’ll need to pay to have that installed thanksHI, I guess this is the most googled problem for All New Virgin Media subscribers who opted for the Self-Installation Kit, so am thinking it should be included in the form for anyone who wants to get connected to Virgin Media Broadband ONLY deal. Is it necessary to plug the cable to socket for having wifi, if so what can I. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Security matters. 29-12-2022 20:58 - edited ‎29-12-2022 21:00. The wall socket is - 5109379. TV on the go. It's a 6" brown or grey square-ish box, usually on wall facing the road or pavement. I just found a box in the closet which has a cable indicated as CABELCON 4. We can certainly get a move of the equipment. See where this Helpful. Hi there. VM BB TV Landline. Tudor. Thank you for the helpful response. Hello, I'm a returning customer to Virginmedia and went with the QuickStart option, but I've ran into an issue where I have no broadband or TV. Two virgin media wall sockets, only one required in QuickStart, set up and connections yesterday; Moving a socket in Networking and WiFi Sunday;A VM tech can make a custom length lead for you and/or move the socket and check you are receiving the correct signal levels at the VM hub. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. He will drill through into the lounge and connect an internal access point to the brown box on. on ‎03-12-2022 10:11. Whichever is the most suitable. My internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches via coax to the wall. Security matters. Fitting a new Virgin media wall socket in QuickStart, set up and connections 6 hours ago; No wall socket ? in QuickStart, set up and connections yesterday; Are These Virgin Wall Sockets for Fibre Broadband? in QuickStart, set up and connections Monday; Quick start - can’t connect in QuickStart, set up and connections. 3 minutes ago. Thank you very much 🙂. Image below of the Virgin Media PSU Plug that connects to the coax. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street. Options 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. Some new sockets may look like one of the below. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. in Networking and WiFi Sunday; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago; need engineer to install new virgin media wall socket in QuickStart, set up and connections 3 weeks ago; Virgin Media wall socket set up in QuickStart, set up and. That looks suspiciously like a cut VM cable with the coax on the LHS and the old phone cable on the RHS. Virgin Media Community; Broadband; QuickStart, set up and connections; VM plug wall socket missing; Options. It looks like the white wire clipped to the wall is maybe a Sky cable or TV aerial where the installers couldn't be bothered to drill a new hole, so removed the VM cable between the outside wall box and inside to your home. No virgin media wall socket. The good news is that Stephen has done a series of three genuinely useful and informative videos – charting everything from the Headend (data centre) sites to their DOCSIS Hybrid Fibre Coax Fibre-to-the-Premises ( FTTP) based broadband lines at a high level. I ave attached the picture of - 5258910. Subscribe to RSS Feed; Mark Topic as New; Mark. Tudor. It is surface clipped usually. I can only find the TV socket. Virgin Media Wall Socket. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I have moved house and the previous owner returned the wall socket plug (the white one with green LED) to VM. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Plug the cables into the hub. Options. Virgin Media;. I have tried to contact vm but I don’t have a landline number so they w. However, I've got no media wall socket in the house, and wasn't aware that I needed one! On the outside there is an old telewest box as photo. Phone. You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) When calling Faults you will hear the automated response asking you to press 1 for the link to online support etc. Being connected to the internet is one of the most important modern essentials in 2022,. V6. Hi Vera, Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to see you were unable to set up your services due to having no internal connection, I was able to locate you on our system with the details we have for you and can see a technician has now been and set things up. It seems that I need an electrian to install a wall socket. Call the pre-installation and delivery team on 0800 052 1734. That is a rooftop aerial outlet for Freeview TV. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. From there it is going into the white distribution amplifier. The cable could be hidden within, or behind, furniture. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Manage Your Account. However the wall socket (which my landlord has confirmed is Virgin Media's) is missing the actual socket (image 1). Let me know how you get on! Kind regards, SerenaThe phone has been plugged into a wall socket and was working fine for years. Plug the cordless base station into the VM hub and use cordless handsets around the home as required. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. The only way to find out is to try and connect. TiVo. Hi all, I have just moved in an apartment and received my Virgin Broadband kit, but i cannot find the virgin media socket, please help, thanks so much! Hi kcng_eddy, thanks for joining our help forums and welcome to the VM community. The previous tenant had virgin - 4955543 Hi, I’ve recently moved into a flat & ordered my broadband/tv package and opted for self installation as it advised VM was available however I’ve noticed there is no VM wall socket to connect my router etc to. Thanks for your post on our Community Forums @Kimloan, and a very warm welcome to our Community Forums! Sorry to see that the installation could have been done tidier that what was left behind. 2. Thanks for posting, welcome to both Virgin Media and the Community. Can anyone help? - 5374447. 0 Kudos. Don't understand why I would qualify for Quick Start if the property didn't have the right connections?QuickStart, set up and connections. I've looked for an external box but cannot. Tried the virtual assistant but it didn’t prove helpful. And on the back of the box. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Re: No wall socket. No wall socket to connect. I’m a new Virgin customer, and the previous occupants used a different provider. Otherwise you will need a maned install and call pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. Re: My Flat doesn’t have wall socket. I noticed Hub5 has ethernet sockets, but game consoles and pcs are too far to connect to the Hub5 directly. cable from wall. The Openreach sockets do not work for Virgin Media. Internal cabling to the VM hub is coaxial cabling (probably about 6 to 8mm diameter). Options. 150 from a. in Networking and WiFi Sunday; No Virgin Media Wall socket . If you don't have the cabling then call the pre-installs team on 0800 052 1734. Not able to set up my broadband. QuickStart, set up and connections. 2 Install your Broadband Install your Broadband Connect the end of the isolator cable with the black band to the socket marked ‘Wall’ on the connector cables. 0 Kudos Reply. This is a little untidy for my likeing. The cable on the right looks like is for a Freeview TV antenna. The cable line runs into the house to the socket but the router cable make end is - 5038783on ‎10-02-2022 17:26. 33. The house is a new build, there's no lead in the paint, no aquarium or anything like that. ^Martin. I think I need an engineer for this as so far I have had the kit for 2 weeks + but no internet. If no. Virgin Media; My Virgin Media. When the box came, the guide has said to screw the cable into the VM wall socket but the problem is I. Hello, I'm a returning customer to Virginmedia and went with the QuickStart option, but I've ran into an issue where I have no broadband or TV. If so you would need a maned install. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Tudor. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer. on ‎27-01-2023 17:22. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. No wall socket to connect. But I have no Virgin Media Wall socket in my house. Reply. both appear. on ‎12-01-2023 10:45. We can certainly get an engineer visit booked for you to come and install things. 4 Connect the powerCall the Pre-installation and delivery team on 0800 052 1734 see if they can help - 5088726Sky Q can use the Virgin Media broadband service over wifi. I don't have a virgin media wall socket and this is stressing me out. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsOur router was delivered, and we do not have the requisite Virgin Media wall socket for the Hub 4. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterday Re: no virgin media wall socket on ‎16-07-2022 14:04 The same issue is happening to me- just received my QuickStart kit for Hub 3 but can find no Virgin Media wallsocket and only have a virgin media Ethernet port in my wall. Wire doesn’t fit in to Virgin Media Wall Socket in QuickStart, set up and connections 54 minutes ago; ordered new broadband, cable too short in QuickStart, set up and connections 21 hours ago; Wrong wall socket in Networking and WiFi yesterday; Hub 3 set up in QuickStart, set up and connections yesterdayHi, I ordered a broadband only package and was told my address was applicable for a self install kit. Virgin Media. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. Re: Moving virgin media wall socket. CABLE - today I show you how to set up Virgin Broadband Media HUB and phone. Call the Pre-installation and delivery team on 0800 052 1734. 15 March 2021 at 12:49PM. Tudor. I don't work for Virgin Media. In some homes there is just a loose cable, looking on the outside it may be possible to see where it enters. Admittedly these will make more sense if you already have a basic. I take that means there is not a Virgin Media wall socket or coax cable so it becomes a new install from the street. When I searched for my postcode online it showed that there's VM in the house, but I can't seem to find an MV wall socket. Cable broadband connects your home to a fibre cabinet in your area. The most common thing is the wall box & isolator (which you are supposed to plug into) are removed just. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. Hi. Hi , I received the hub 3 virgin media broadband. Dave. on ‎27-10-2022 09:24. Push the white cable (from the old Hub) into the back of the new Hub. There is this aerial splitter which seems the most obvious place to connect to, but the broadband won’t set up properly, as there is some hardware connection issue. Hi, I have ordered a self installation kit for broadband and landline. £8p/m extra or included with Gig1 or Volt. A Virgin Media wall socket typically has more connections and capabilities than a regular telephone socket. I don't longer work there. I am going to cancel. Ordered VM broadband and was recommended by the website to select the self quick install option. QuickStart means you can plug the kit straight in, with no drilling or technical know-how needed. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterdayRe: no virgin media wall socket on ‎16-07-2022 14:04 The same issue is happening to me- just received my QuickStart kit for Hub 3 but can find no Virgin Media wallsocket and only have a virgin media Ethernet port in my wall. This is usually a plastic wall box that. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. Should’ve checked this before I ordered. Back a step Step 3 Plug into the. Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. Browse Virgin Media Virgin Media Community. Subscribe to RSS Feed;. No wall socket. Im currently staying with family who use BT but wanted to pay for my own internet as i do online gaming and needed a better connection but the wall socket is in use and since i wanted a direct connection i was wondering if its possible to get a VM socket installed into my own room and how i would go about doing that. Back a step. I am going to send you a private message. Either screw the other end of the white cable directly into the hub, or unscrew the white cable from the wall box & replace with the cable from the quick start kit. We have recently returned to virgin media after leaving but I'm worried that the socket may not be safe. This includes TV, Broadband, Wi-Fi Boosters, Phone and Wall Sockets. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I found this which seems - 5282154 - 2Joining in. 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. No wall socket but wire from underneath floorboards. My understanding is you can only get the quick start kit if the house has had VM in the past. )In this video, I am showing the sta. The cables from the external box lead to a Bt open reach socket and a blank socket. If your query arises from a switchover process by VM to a 21CV phone-via-router connection from the back of the hub, then VM should offer to modify your phone wiring free of charge so your existing phone extension sockets still work in the same way. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. Tudor. Call the Pre-installation and delivery team on 0800 052 1734. Stay safe online. Connecting Laptop to Ethernet through ethernet wall sockets in Networking and WiFi Friday Installation: Wall socket issue in QuickStart, set up and connections Friday TopHi all, Just received my self install hub 3 kit and can't seem to find a wall socket to plug the cable into. Sadly a lot of sockets get removed from properties, which VM have no knowledge of. Some of the cables hanging out the wall were cut off after the house improvements. Call the pre-installation and delivery team on 0800 052 1734 explain. SpeedOriginal Virgin/NTL installation: Phone in office (may as well be "hallway" for the purposes of discussion) Broadband modem behind TV (via the aforementioned splitter*) TV (erm, behind the TV - the 2nd split from the splitter*) * The single line in to the splitter came through the wall in to the living room from the NTL box on the outside wall. 4 weeks ago. If its too loose to push on its safe to use a screwdriver to take the housing off to connect then put the housing back on. . If you're happy for us to get this booked. I am so sorry to hear that you have faced an issue with your installation, I would be happy to take a look into this with you via a Private Message. It allows your computer to send information along your network. I am attaching photos of what i can find in. QuickStart, set up and connections. SpeedPlaced an order and the lady said we were eligible for quick start self installation. Virgin Media;. Call the pre-install team after 8am Monday - Friday & they can arrange a technician to reconnect your socket. Options. Re: No wall socket. If there’s already a cable plugged into your Virgin. Follow any cables that come from it and go inside - if you can't see any cables, look inside opposite external box as they may just have drilled through wall. Mobile Your Account. Everything you need is posted to you. Virgin offers self-install to properties that have recently had a service. Wall sockets and no connection. Aug 8, 2019. No VM wall socket in QuickStart, set up and connections Tuesday; Virgin media wall socket for broadband is not what js shown on the installation guide in QuickStart, set up and connections a week ago; I need a Virgin Media Broadband Socket installed in QuickStart, set up and connections a week agoTV & FM Radio Sockets. Either extend the disconnection date of your current provider, or put something else in place for the intervening time. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. How and where do i book a technician for broadband in QuickStart, set up and connections Saturday; Virgin Media Wall Socket Connector Wrong Kind in QuickStart, set up and connections Saturday; No vm wall socket in QuickStart, set up and connections Saturday; Can't find wall socket in QuickStart, set up and connections Saturday Hi, I have just received the Virgin Media Box for my broadband and noticed I have no wall socket to connect it. Pop the power cable into a nearby plug socket, and turn it on. No virgin media wall socket. I'm at the stage where I need to plug the isolator cable into the Virgin Media wall socket. No vm wall socket. We do not have an internal VM box to plug the round ended cable into. The wall socket I have within my home does not appear to be working. All the wall sockets I can see are for BT. Rang the helpline today - was told it could be linked to the upcoming change to phone over fibre (although we’ve not had a notification), however the sockets should be working. Tried ringing the number from my mobile - rings out, so the line is fine, it’s just the connection in the home. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. VM BB TV Landline. • Connect the power supply to the back of the new box, then switch on at the wall. The wall box may be branded with the logos of an old cable TV company (not VM). Up to 3 WiFi Pods if needed. Stay safe online. Entertain me; Broadband Deals. VM BB TV Landline. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we have internet. Re: No VM wall socket / wall socket damage. Awful first impressions of Virgin Media. Sign in . But I have no Virgin Media Wall socket - 4942192 - 2. Manage Your Account. Failing that phone the Pre-installation and delivery team on 0800 052 1734 & explain the situation. It’s not guaranteed it will work in your home. I don't longer work there. Networking and WiFi. Hi, I have raised the relocation request to the new property for my VM fibre and TV VM is taking time as there is sim line work that has to be completed on the area before they install at my property as my property is getting renovated wanted to get the socket installed which supports this. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I have received my package 2 days ago but I can't complete the set up due to a lack of a Virgin Media wall socket. There must have been a previous installation or you would not have been offered a self install. Is there likey to be any problem with this, such as degraded of weaker. Call the pre-installation and delivery team on 0800 052 1734. Next, connect the power cable with the blue tab. I am also unable to create My Virgin Media account - it gives a "Please ensure you provide the email address you use to sign in to My Vir. 52. Vonage 2nd line. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal. Whether you’re getting your broadband, tv or home phone set up, or have a technical issue that needs looking at, our friendly engineers are happy to help. Virgin supplies Broadband using DOCSIS technology. I will only be using one wall socket, so the other socket will have no connections. I'm sorry to see that you have not been able to install and use your equipment due to no wall socket being present. My question relates to the fact that there are 2 Wall Sockets in the property - one on the ground floor and one upstairs. I, like others above, have a socket that looks like a BT phone socket, only with a Virgin Media logo. Account - Cable. Mobile Your Account. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. No Wall Socket for Internet and TV in QuickStart, set up and connections Wednesday; Need a new internet wall connection in QuickStart, set up and connections Saturday; Socket in QuickStart, set up and connections a week ago; Old house and new house different wall sockets in QuickStart, set up and connections a week agoHi I left virgin media on the 26th of march BT has been dreadful but luckily they are letting me leave without a termination fee. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. But I have an issue on the NTL box in the living room (which I want to put it there in the first place), there are no isolator plugged out. There are 10 types of people: those who. However the wall. You should see a cable going through the wall and if you trace this inside, you should get the cable. I would love to help you get your service installed. Need Virgin Wall Socket - require "written confirmation" of what it entails on ‎23-08-2022 14:22. You need a small spanner to remove this, then push the provided connector over the exposed end. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. However, cable broadband is different to many of the ADSL and fibre broadband deals you'll see on the market. Hi @bingoman000. When you place your order, we'll let you know. Browse Virgin Media Virgin Media Community. .